Every call answered. Busy days, late nights, weekends.
We set up a system that picks up when your team can't, books the appointment and alerts your staff, so customers never hit voicemail and call the next business on the list.
Live demo, no pressure, no long contract.
Customers call two or three businesses. The first one to answer wins.
People call when something has gone wrong: a parent fell, the heat stopped, a pipe burst. They don't leave voicemails. They call the next number.
Every one of those calls cost you money in ads and referrals. We make sure none of them are wasted, without you or your staff picking up the phone at midnight.
What we set up for you
Built around your business, your services and your calendar. We build it, run it and send you a weekly report.
Call answering, 24/7
After hours, or when your team is busy on other calls, every caller gets a friendly answer in your business name. Callers hear up front that it's an automated assistant, and anything urgent goes straight to your on-call person.
Appointment booking
Qualified callers are booked straight into your calendar, with confirmations and reminders sent by text.
Staff call-off line
When a team member can't make a shift, the details are logged and your scheduler is alerted in seconds.
Missed-call text-back
When your office is busy, callers you miss get a text within seconds, so the conversation keeps going.
How getting started works
15-minute demo
See the system answer a real call and book an appointment. Ask anything.
We build it in about a week
Your services, your service area, your questions, your calendar. You review and approve it.
30-day pilot
Start where you lose the most calls, after hours, busy times or both. You see every call and booking in a weekly report, then decide.
Made for businesses that run on the phone
If missing one call means losing one customer, this is for you.
- Home care agencies
- Home services and repair
- Clinics and practices
- Other appointment-based businesses
Questions owners ask
Will callers know they're not talking to a person?
Yes. The assistant says so at the start of the call. It's polite, keeps calls short, and anyone can ask to reach a person. Urgent or emotional calls go straight to your on-call staff.
Do I have to change my phone number or software?
No. Your existing number forwards calls whenever no one picks up, during the day or after hours. Bookings go into the calendar you already use.
What does it cost?
A one-time setup fee plus a simple monthly fee, with no long contract. We'll give you an exact price on the demo, based on what you need.
What happens with my customers' information?
We collect only what's needed to book and route the call, use vendors with strong security, and never sell your data. It's only shared with the services needed to run your system.
See it answer a call in 15 minutes.
Or email nabeeha@tidewellops.com